Contact customer support within 48 hours of delivery and provide photographic evidence for damaged or incorrect orders.
We will initiate a replacement or refund after verifying the issue with the courier partner promptly.
For all shipping and delivery-related questions, reach out to us via email provided on the website.
By placing an order, you agree to comply with the shipping and delivery terms mentioned in this policy.
For cancellations, please contact our support team via the mentioned email for assistance and order verification.
Orders requested for cancellation after 24 hours may only be canceled if they haven’t been shipped yet.
Yes, once cancellation is approved, the refund will be processed to your original payment method within 5–7 business days.
Partial cancellation isn’t allowed. Once an order has been shipped, you must follow the Return & Refund Policy.
Yes. If the item is damaged, defective, or incorrect, attach clear photos for faster processing and approval of return.
Items must be unused, unwashed, with all original tags, labels, and packaging, meeting all return eligibility conditions.
After inspecting the returned item, approved refunds are credited to your original payment method within five to seven business days.
Initiate a return request within 48 hours and share clear photos or videos showing the defect or incorrect product.